Terms of Use
These Terms of Use (the "Terms") are an agreement between you and Oyku Sena Sayan, who publishes the Follo app on the App Store and, under the developer name "Follo App", on Google Play ("Follo", "we", "us"). They cover the Follo mobile app for Android and iOS (the "app") and the website www.follotracker.com (together, the "Service"). By downloading or using the Service you agree to these Terms and confirm that you have read our Privacy Policy. If you do not agree, do not use the Service.
1. Not affiliated with Instagram or Meta
Follo is an independent, third-party tool. It is not affiliated with, sponsored or endorsed by Instagram, Meta Platforms or any of their companies. Instagram is a trademark of Meta Platforms, Inc. We use the name only to describe what the app works with.
2. What Follo does
Follo is a followers and unfollowers tracker. After you sign in to your own Instagram account on Instagram's login page inside the app, the app reads your follower and following lists and related information from Instagram, stores them on your device and compares them between checks. It shows reports such as recent unfollowers, accounts that don't follow you back, mutual followers, ghost followers and fans, and offers viewing tools such as Ghost Mode (anonymous story viewing), the Watchlist, profile search and saving photos and videos.
Please keep in mind:
- Reports are based only on the data Instagram makes available to your account at the time of each check. They can be incomplete or delayed, for example when Instagram limits requests, when an account is private, deactivated or has blocked you, or when a check does not finish.
- Some insights are estimates. "Profile visitors" are interaction-based signals (such as story views and likes), not a list of people who opened your profile, which no app can see. "Who blocked me" shows possible blocks, not confirmed ones.
- Instagram can change how it works at any time. Features may stop working, change or be removed as a result.
3. Who can use Follo
You must be at least 13 years old, and at least the minimum age required to use Instagram in your country. If you are under the age of majority where you live, you must have your parent's or guardian's permission. You may only sign in with an Instagram account that you own or are authorised to manage.
4. Your Instagram account
- You sign in on Instagram's own login page. We never read or store your password. You are responsible for keeping your Instagram login details secure.
- Your use of Instagram, including through Follo, is also governed by Instagram's Terms of Use and Community Guidelines, and you are responsible for following them.
- Instagram may, at its own discretion, ask you to verify your account, show security checks, limit some actions or restrict accounts, including when it detects the use of third-party tools. We do not control Instagram's decisions and cannot guarantee that this will not happen. You use Follo with your Instagram account at your own risk.
- The app only acts on your Instagram account when you tap Follow or Unfollow in the app. It never posts, comments, likes, sends messages or follows or unfollows anyone on its own.
5. Free and Pro features
Some features of the app are free. Others require Follo Pro, which you can buy as an auto-renewing subscription (for example weekly or yearly) or, where offered, as a one-time "lifetime" purchase. The features included, the price and the length of any free trial are shown in the app before you buy. A lifetime purchase gives you access to Pro features for as long as we offer the app, not for an unlimited period if the app is discontinued.
6. Subscriptions, billing and cancellation
- Payment. All purchases are made and charged through the App Store or Google Play, using the payment method in your store account. Their terms of sale also apply.
- Auto-renewal. Subscriptions renew automatically at the end of each period at the price then in effect, unless you cancel at least 24 hours before the current period ends. Your store account is charged for the renewal within 24 hours before the end of the current period.
- Free trials. If your subscription starts with a free trial, it turns into a paid subscription at the end of the trial unless you cancel at least 24 hours before the trial ends. On Google Play, cancel before the trial ends.
- How to cancel. You can manage or cancel your subscription at any time in your store account: on iPhone in Settings, [your name], Subscriptions; on Android in Google Play, Profile, Payments and subscriptions, Subscriptions. Deleting the app or logging out does not cancel a subscription. After you cancel, Pro stays active until the end of the period you have paid for.
- Price changes. If a subscription price changes, the App Store or Google Play will tell you in advance, and you may be asked to agree to the new price, as their rules require.
- Refunds. Refunds are handled by the store you bought from, under its refund policy: for the App Store, through Apple at reportaproblem.apple.com; for Google Play, through Google Play's refund process. We cannot issue refunds for App Store purchases ourselves. This does not affect any refund or withdrawal rights you have under the consumer laws of your country.
- Restoring purchases. If you reinstall the app or change devices, use "Restore purchases" in the app while signed in to the same store account.
7. Acceptable use
You agree not to:
- use Follo to stalk, harass, threaten, dox, discriminate against or otherwise harm anyone, or to monitor someone in a way that breaks the law;
- copy, publish, sell or otherwise misuse information about other people that you see in the app, including their profiles, stories, posts and follower lists;
- save or share photos, videos or stories that belong to others except for your own personal, private use, or in any way that infringes their copyright or privacy;
- sign in with an account you are not authorised to use, or try to access data your Instagram account is not allowed to see;
- copy, resell, rent or redistribute the app, or use bots, scrapers or other automated tools to access the Service;
- reverse engineer, decompile or tamper with the app, or bypass its purchase checks, except where the law expressly allows it;
- use the Service for anything illegal.
You are responsible for how you use the information you see in the app.
8. Our rights and your licence
The app, the website and their design, text, graphics and software belong to us or our licensors. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, for your own personal, non-commercial use, under these Terms and the rules of the store you downloaded it from. Instagram content shown in the app belongs to its owners.
9. Suspension and termination
You can stop using the Service at any time by logging out and deleting the app. Remember to cancel any subscription in your store account. We may suspend or end your access to the Service if you seriously or repeatedly break these Terms, or if we have to for legal reasons. We may also change, suspend or discontinue the app or any feature, for example if Instagram changes how it works. If we discontinue the app completely, we will try to give reasonable notice, and the store's rules on refunds for unused subscription periods apply.
10. Disclaimer
To the extent the law allows, the Service is provided "as is" and "as available". We do not promise that it will always be available, uninterrupted or error-free, that reports will be complete or accurate, or that it will keep working with Instagram. Nothing in these Terms limits the rights you have as a consumer that cannot be excluded by law, including your statutory rights if a paid digital service is faulty.
11. Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential losses, lost profits, lost data, or for anything done by Instagram, Meta, Apple, Google or other third parties, including restrictions Instagram places on your account. Our total liability to you for all claims relating to the Service is limited to the amount you paid for the app in the 12 months before the claim. None of this limits liability for death or personal injury caused by negligence, for fraud, for intentional misconduct or gross negligence, or any other liability that cannot be limited under applicable law.
12. Copyright complaints
If you believe something in the Service infringes your copyright, email support@follotracker.com with a description of the work, where it appears, your contact details and a statement that you are the owner or authorised to act for the owner. Content shown from Instagram is hosted by Instagram and can also be reported to Instagram directly.
13. Additional terms for the App Store
If you downloaded the app from Apple's App Store, you also agree to the following:
- These Terms are between you and us only, not Apple. We, not Apple, are solely responsible for the app and its content.
- Apple has no obligation to provide any maintenance or support for the app.
- If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
- We, not Apple, are responsible for handling any claims relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
- If a third party claims that the app or your use of it infringes their intellectual property rights, we, not Apple, are responsible for investigating, defending, settling and discharging that claim.
- You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- You must comply with applicable third-party terms when using the app, including Instagram's terms.
- Apple and its subsidiaries are third-party beneficiaries of these Terms, and Apple may enforce them against you.
14. Governing law and disputes
These Terms are governed by the laws of the Republic of Türkiye, and the courts and enforcement offices of Türkiye have jurisdiction over disputes. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim in your local courts where the law allows it. Consumers in Türkiye may also apply to Consumer Arbitration Committees within the applicable monetary limits. Please contact us first, as most issues can be solved by email.
15. Changes to these Terms
We may update these Terms, for example when we add features or when the law changes. We will post the new version on this page and change the date at the top. If a change is significant, we will also let you know, for example with a notice on the website. If you keep using the Service after the change takes effect, the new Terms apply. If you do not agree, stop using the Service and cancel your subscription.
16. General
If any part of these Terms is found invalid, the rest stays in effect. If we do not enforce a right straight away, we have not given it up. You may not transfer your rights under these Terms without our consent. These Terms and the Privacy Policy are the whole agreement between you and us about the Service.
17. Contact
Questions about these Terms: support@follotracker.com.